***Please submit your resume and a voice recording of why you would be the best fit for the position.
***We will be able to review after all of the requirements have been submitted.
***Must be able to work within the hours of 11:30 PM to 8:30 AM Manila Time / Mon-Fri
90 Days Probationary period. Health Insurance Benefits. US holidays and Philippine Holy Week Observed
The Client Relations Associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory manner. In addition, the CRA also helps manage team projects, review company protocols, and assist their company in client acquisition.
Duties and ResponsibilitiesMaintain communication with clients to ensure client satisfaction
Make sure client needs are met in a timely and satisfactory manner
Manage team projects, review company protocols, and assist their company in client acquisition
Prepare reports and give updates to clients and direct superior
Perform other duties related to VA client endorsements
With experience working in graveyards shifts
With at least 1 year of experience working with US-based clients
With at least 1 year of customer service experience
Able to take initiative and quick on solving problems
Good English speaking and writing skills
With a stable internet connection and backup internet
Adept in using Google Suite and other related office tools