Hiring: Client Relations Specialist

$23,000 - 25,000 PhP Depending on Experience / Per Month
Full Time
Sep 09, 2021

Job Overview

TO APPLY: 

***Please submit your resume and a voice recording of why you would be the best fit for the position.  

***We will be able to review after all of the requirements have been submitted.

***Must be able to work within the hours of 11:30 PM to 8:30 AM Manila Time / Mon-Fri

 

Benefits:

90 Days Probationary period. Health Insurance Benefits. US holidays and Philippine Holy Week Observed

 

Job Summary

The Client Relations Associate works closely with clients to ensure their satisfaction, making sure clients' needs are being met in a timely and satisfactory manner.  In addition, the CRA  also helps manage team projects, review company protocols, and assist their company in client acquisition. 

 

Duties and ResponsibilitiesMaintain communication with clients to ensure client satisfaction

Make sure client needs are met in a timely and satisfactory manner

Manage team projects, review company protocols, and assist their company in client acquisition

Prepare reports and give updates to clients and direct superior

Perform other duties related to VA client endorsements

 

Qualifications

With experience working in graveyards shifts

With at least 1 year of experience working with US-based clients

With at least 1 year of customer service experience

Able to take initiative and quick on solving problems

Good English speaking and writing skills

With a stable internet connection and backup internet

Adept in using Google Suite and other related office tools

Skills Required

  • Speaking
  • Writing
  • Customer Support
  • Other Project Management

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