Wing is on the exciting mission of redefining the future of work for companies across the world. We are looking to be the one-stop shop for companies that are looking to build world-class teams & place their operations on autopilot.
At Wing, we strive to be a community of uncommon people that aim to build things that are "hard". The vision of the company is to one day become the engine that automates every aspect of our lives, from work to the way we live.
We value ingenuity, hustle, grit, and the pursuit of constant professional growth. Our goal is to continue to build a world-class team of professionals that much like a family, not only enjoy working together, but take the time to learn from each other, build off each other, and build lasting relationships that transcend the workplace.
We give each member of our "family" the ability to not only be leaders but to create entire initiatives that innovate how we do things. At our company, you'll have the opportunity to challenge norms, own entire areas, and have the ability to collaborate with senior members of our team.
Our company is looking for a Customer Service Representative to start immediately!
Duties and Responsibilities include but are not limited to:
Manage inbound and outbound calls
Resolve customer concerns effectively and efficiently
Build sustainable relationships and trust with customer accounts through open and interactive communication
Ensure customer satisfaction in every interaction
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers
Schedule: US work hours (40+ hours per week)
Salary: Starting salary between Php 20,000 to Php 22,000 per month
At least 1 year proven experience as a Customer Service Representative in a B2C or B2B capacity
Excellent English communication skills both written and verbal
Impeccable interpersonal skills
Able to work on a graveyard shift
Familiarity with current technologies, like desktop sharing, cloud services, CRMs and VoIP
Experience with word-processing software and spreadsheets MS Office)
Knowledge of online calendars and scheduling Google Calendar)
Excellent phone, email and instant messaging communication skills
USB Headset with Noise Cancellation feature
Main and backup computer: at least 1.8 GHz processor with at least 4GB RAM
Main Internet Service Speed: at least 25 mbps wired connection
Backup Internet Service Speed: at least 10 mbps
Job Security and Stability
Exceptionally Supportive Team
Opportunities for Career Growth
Fun Work Environment
Annual performance-based appraisal
Paid US and PH Holidays
Performance Incentives and many more!
*Only qualified candidates will be processed and will be invited to take the assessment, scheduled for the initial and final interviews.
What are you waiting for? APPLY WITH US TODAY!