Can You Provide Top Notch Customer Service?

Sep 08, 2020

Job Overview

Job Summary:

This position requires a gentle but firm touch with our clients. It's our service that sets us apart from other teams. Clients will be calling and texting questions regarding the purchase and sale of thier real property, and we need to provide a timely and effective response while remaining caring in our approach. (REAL ESTATE!)

This posting is being created with the specific intention of hiring a virtual assistant that can perform a variety of customer service and digitally administrative tasks. We are an artisan team of professionals involved in the Real Estate industry in the United States of America, and we are seeking a motivated, well spoken admin who can respond to client questions by text, email, and phone if necessary during off-hours of business. The Real Estate business is a 24/7 business, so it is very important to any top producing team to have customer service outside of normal business hours. If you possess excellent communication skills, a desire to please, strong organizational capacities, and the ability to adapt to different technological platforms, this job is for you.

Working Hours:

Our team is based out of New York State (Eastern Standard Time), which is a 12 hour difference from the Philippines. We are looking for a qualified candidate who can work from 5 (in the philippines) to 11 We are looking to fill one part-time position, and one full-time position. All communication between employer and employee will be conducted by Facebook Messenger or Whatsapp.

If you are seriously interested in applying for this position, please start your application/response with the word Balloon.

Skills Required:

- Expert Communicator

- High Sensitivity Towards Client Requests

- Responsiveness

- Ability to Handle Text, Email & Phone Communication

- Data Entry

- Preparing Daily Reports of Work Completed

- Punctuality

Skills Desired:

- Social Media Savy

- Technology & Internet Capable

- Previous Experience with Real Estate Applications & Industry ShowingTime, Booj, Followupboss, BoomtownROI... etc.)

- Video & Photo Editing a plus

Salary Payment Dates:

Weekly salary paid by virtual platform (Venmo, Paypal, Cashapp.), options are flexible to the needs of the employer and employee. Salary paid every friday by the end of the business day, eastern standard time.

If you have the skills and willingness to fulfill this job for us, please follow the above instructions and provide a resume to us for review, and contact us. We look forward to reviewing your credentials and hopefuly working with you.

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Speaking
  • Writing
  • Sales Representative
  • Telemarketing
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Real Estate Services
  • Appointment Setter

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