Virtual Assistant

$1000+USD* Commensurate with experience
Full Time
Sep 21, 2020

Job Overview

Job Description:

We are looking for an organized and professional Virtual Assistant to provide administrative support to the CEO and founder of Good Interfaces, inc. from a remote position. The Virtual Assistant’s responsibilities will include assisting the CEO and staff on administrative tasks, data entry and record management, basic customer support, and research and development via web searches. The ideal candidate will be enthusiastic about the company’s first product LoBeams This is a major role in a fast-paced start-up environment.

 

Working Hours & Time Zone:

Full-time. 9AM-5PM Eastern Standard Time

 

Salary:

We want the best: $1000+/month commensurate with experience.

 

Required Skills and Attributes:


  • or equivalent from a reputable university

     




  • Prior experience as an administrative assistant




  • Excellent written and spoken English; fast and accurate typing skills




  • Organized, trustworthy, enthusiastic, and remains calm under pressure




  • Excellent attention to detail. Add the word “sparkle” to your application to ensure you’ve read this




  • Proficiency and confidence in Gmail and GSuite (Google Docs, Google Meets, Google Voice, Google Calendar, Google Sheets), MS Office (Word, Excel), and Slack.




  • Experience with scraping and harvesting email addresses




  • Experience and confidence in document editing, including spelling, grammar, and formatting errors




  • Willing and able to set up a company Google Voice phone number to forward to your phone and promptly respond to correspondences via phone and email




  • Commitment to gender equity, lgbT rights, and using preferred gender pronouns including gender neutral pronouns. Experience using gender-neutral pronouns a plus.



 

Preferred/Bonus Skills and Attributes:



  • Experience with SEO optimization and Google Analytics




  • Basic graphic design and/or video editing experience




  • Experience with Social Media management including Facebook, Instagram, Reddit, and YouTube




  • Experience with email marketing, especially Drip Campaign




  • Experience with Intercom, Shogun, and/or Shopify



 

 

Sample tasks:

 

Assisting the CEO and staff in daily operating tasks



  • Make and schedule appointments and meetings using Google Calendar and Google Meets




  • Maintain multiple organized Gmail inbox using folders and the archive function




  • Transcribe voice memos




  • Regularly check Slack and respond to inquiries promptly




  • Review written documents for spelling and grammar errors and provide feedback



Data entry and record management using Google Sheets and/or Excel



  • Maintain a record log of all correspondences with people outside of the company




  • Manage, maintain, and upload email lists to marketing platform regularly



Basic customer service support via email and live chat



  • Manage customer service requests using Intercom




  • Correspond with customers, staff, and collaborators via phone, text, and email




  • Act as customer service agent on website live chat




  • Review feedback from customers; add tags and notes




  • Proactive outreach to new and potential customers



Research and Development using Facebook Groups, Instagram Accounts, YouTube Channels, and Web Searches



  • Identify, collect, and build lists of email addresses from online communities




  • Identify and build lists of groups, accounts, channels and websites popular to the company and product’s target audienc





 

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Transcription
  • Speaking
  • Writing
  • Editing Proofreading
  • Email Marketing
  • Lead Generation
  • SEO
  • Social Media Marketing
  • Customer Support
  • Social Media Moderation
  • Appointment Setter
  • Personal Assistant

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