Graphic designer/Content creator and Social Media Marketing manager

Nov 22, 2020

Job Overview

Serve First is the leading destination for Customer & Staff Engagement. Our mission is to engage staff and customers together. 

We are looking for an experienced and talented Designer to join Serve First’s team. Working closely with our diverse team of in-house developers you will be a part of a think tank working across many touchpoints. If you're obsessed with all things creative, has the ability to oscillate from concept to execution quickly and embraces ambiguously defined environments, we'd love to speak with you.



  • Oversee creative direction on Social media marketing and brand projects requiring creative thinking and direction

  • Work independently and collaboratively to develop compelling creative solutions that align with the strategic brief

  • Work with internal and external teams as creative partners

  • Be a creator of Serve First’s brand guidelines by creating technical specs and best practices

  • Conduct research and create trend guides to support projects and concepts

  • Continually raise the bar for creative excellence

  • Be an active contributor to creative brainstorms, with the ability to shift from concept to execution very quickly

  • Perform project updates, revisions, and maintenance as required

  • Creating and updating the brand, Show Overlays and Assets, Social Media Posts, Print Documents, Pitch Decks

  • Designing graphics for the main site

  • Managing LinkedIn, Facebook and Instagram

  • Work on the website copy


  • 3+ years of work experience as a graphic designer, content creator or a related position.

  • Proficient in Adobe Illustrator, and Photoshop, Invision or similar design tools.

  • Ability to conceptualize across a broad range of aesthetics and styles.

  • Understanding of design elements: colour, composition as well as sensitivity to aesthetic and seasonal trends.

  • Must understand and be able to build brand identity & guidelines.

  • Ability to learn and apply new knowledge and skills quickly, in a fast-paced work environment.

  • Attention to detail and accuracy with the ability to self-manage time and output.

  • Must be dependable, positive, and open-minded, and be able to clearly communicate both verbally and visually.

  • Senior individual contributor to do hands-on work but also have the potential to manage a team.

  • Knowledge of video editing/creation

  • Your English must be 5 stars

Skills Required

  • Blogging
  • Copywriting
  • Creative Writing
  • Web Content Writing
  • Classified Ads Marketing
  • Direct Mail Marketing
  • Email Marketing
  • SEO
  • Social Media Marketing
  • Facebook Ads
  • Google AdWords
  • Graphics Editing
  • Logo Design
  • User Interface Design
  • Video Editing
  • Web page Design
  • Marketing Project Management
  • Facebook Marketing
  • LinkedIn Marketing
  • Instagram Marketing
  • YouTube Marketing

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