Customer Service Representative

PHP 26,100 to 34,800/month + performance bonus
Full Time
Jan 02, 2021

Job Overview

** POTENTIAL FOR PERMANENT EMPLOYMENT / WORK FROM HOME **



Please read the entire job posting prior to contact – this is extremely important.



We are a Canadian house buying company, operating since 2010, and based out of Calgary. We are looking to hire one highly motivated virtual customer service representative to join our team on a permanent full-time basis.



This position can be performed at the comfort of your home, and the requirements are as follows:

-You must be fluent in English (listening, speaking, reading, and writing).

-You must be someone that’s comfortable initiating conversations, and speaking to new people all day, every day

-You must have a decent computer, with stable, high speed internet.

-You must have a work space, free of external noises or distractions.

-You must have basic knowledge of Microsoft office (word, excel or similar).

-You must be resourceful, highly motivated, able to work with minimal supervision, and follows instructions really well.

-Experience is preferred, but not required.



TASKS TO BE PERFORMED:

-Accepting live calls from our customers, and gathering relevant property information.

-day-to-day management of customer information in our CRM (Pipedrive) and performing follow-ups as needed

-browsing for properties/prospects that meet our criteria, and cold calling them to inform them of the service we provide.

-creating lists, and building relationships with our customers, partners, and industry members.

-daily posting and reposting of ads on classified sites

-other tasks as reasonably required for team success.



** This is not a sales position - you'll simply be a friendly voice that customers hear, when they call our company **



CONTRACT PERIOD:

-This position is for a 3-month full time contract, with the opportunity to become permanent.



WORK HOURS:

-Monday to Friday, 9 hours a day (mandatory 1 hour break included) between the hours of 9am and 6pm Mountain Standard Time.

-Potential for longer work days, and extra hours on weekends, if desired.



COMPENSATION:

PHP 26,100 – 34,800/month + performance bonus

Salary will be bi-monthly (on 7th and 22nd) via direct deposit



HOW TO APPLY:

In order to be considered for this position, you will need to submit the following:

-Respond with subject line as follows: "Customer Service Representative position 01012021"

-Your resume/CV

-Responses to the following questions, numbered and formatted exactly in the order below:

1. Why did you apply for this job?

2. Are you currently employed? If yes, please specify full time, part time, freelancing etc.

3. Any personal skills you possess, or past work experience you have gained, that is relevant to this position.

4. Brief description of any benefits you would bring to the team, if hired.

5. When are you available to start working?



** REMEMBER TO FOLLOW INSTRUCTIONS **



I look forward to receiving your applications and reviewing them individually.



Sameer Premji

Bridgedale Home Buyers

Skills Required

  • Speaking
  • Writing
  • Customer Support

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