Customer Service Representative (CRM)

$300 / Per Month
Full Time
Jan 06, 2021

Job Overview

TRUS THE PROCESS



Who are we?



Trus The Process’s goal is to grow and support new and experienced business entrepreneurs by expanding their business or scaling and organizing to make the business more efficient.



We will achieve this goal by learning the needs of the owners as well as understanding the objectives of the business. Trus the Process will have its own support teams on standby to assist business owners in any department within their company. In addition, to support teams, Trus the Process will provide owners with educational materials they can reference in order to learn how to run their business more efficiently.







TASKS



Answering product inquiries via phone, email



Order intake/processing via a computer system



Inventory review



Daily interaction with various departments: communicating customer information/accounts/contracts



Auditing Purchase Orders / Invoice matching and sorting



Working with pricing documentation



Company accounts management







SKILLS PREFERRED:



Computer savvy - not afraid of the technology; can navigate through software or a platform



Knows how to manage customers



Proactive



Always has a “can -do” attitude



Strong software/computer skills



Software experience



Intermediate and beyond levels of Excel



Some accounting skills



Hands-on experience with Zoho one, Slack, (but not required)







Rate: $300/month



This is an urgent position



HOURS NEEDED MON - FRI (9AM - 6 PM) - EASTERN TIME, USA. MANDATORY

Skills Required

  • Admin Assistant
  • Email Management
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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