Organizer - Technical Assistant

$Open / Per Month
Full Time
Jan 22, 2021

Job Overview

Are you a rockstar administrative VA? Then we want YOU! Our administrative VA will be working mainly on back office tasks, making sure our business runs smoothly. Some marketing and customer service work may be required. Your daily responsibilities would include:

1. Send a daily report through email, detailing completed and ongoing tasks.

2. Make sure sales appointments are up to date. Make sure appointment reminders are sent. Confirm appointments with contacts.

3. Update list of contacts in Hubspot and organize them according to the right categories.

4. Organize the emails that come in. Remove spam. Respond to email. Forward emails to respective departments.

5. Handle all maintenance requests investigate who caused damage and coordinate and schedule and shop for best prices for repairs.

6. Respond to guests, tenants, and leads emails and requests and questions.

7. Schedule, book and confirm travel and accomodations and or personal tasks as needed.

8. Alerting our team when a lead or guest or client reaches out on a urgent matter you can't handle

9. Track Progress and expenses of campains done by marketing

10. Track times on other VA's

11. Look at all cleaners pictures ensure they are correct, inform them if they are not, inform them of guest complaints, update their cleans for payouts.

12. View all work done in Hubstaff to ensure for payout of team. 

To qualify for the position, you will need at least 1 year experience in the following

1. Customer service

2. Calendar management

3. Appointment setting

We work in a fast-paced industry. So it’s really important that

our VA would be:

● A fast learner

● Pays close attention to detail

● Follow instructions to the letter

In addition to having excellent English skills , you’ll need to use

the applications we listed below. You don’t need to be an

expert in all of them, but you need to be at least familiar with

most of them.

● Web research using search engines like Google, IE,

Bing, etc

● Microsoft Word

● Microsoft Excel

● Microsoft Powerpoint

● Gmail and other email applications

● Google Docs

● Google Sheets

● Google Slides

● Google Calendar

● Communications apps like Skype, WhatsApp,

Telegram, Slack, Hangouts, FB messenger, etc

● Project management software (Basecamp, Trello,

Asana, Evernote, Google Docs)

● Time management or time tracking software

(TimeProof, Time Doctor, Tmetric, Toggle, Hubstaff)

We’re looking for someone who can grow with us and rise

from the ranks. If you have the following skills, this can help

you

1. Social media management

2. Blog writing

3. Bookkeeping

This is a full-time position

Mondays for Fridays, 1pm to 5pm EST. The other 4 hours are flexible.

We honor most Filipino holidays except for All Saints and All

Souls Day

$500/month for full-time work (40 hours a week)

Once you complete your 6 months probation, you will get:

● Commissions on converted appointments

If accepted, you will be provided with social media

management training to help respond to customer queries

through Facebook, Twitter and Instagram.

You’ll also be provided training in the crm to help us

keep client responses.

You’ll be working with the CEO. As our business grows, you

will have the opportunity to manage your own team of VAs to

handle administrative and bookkeeping tasks.

When applying, put “I’m A Ninja POC Admin VA” in the subject heading.

 

Send a copy of your speed test. Must have 2 monitors

Skills Required

  • Admin Assistant

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