Inside Sales Representative

$3.50 / Per Hour
Full Time
Mar 12, 2021

Job Overview

Who We Are  

Supply Chimp is a remote-first, tech-inspired, eCommerce company focused on State and Federal Government customers. As a drop-shipper, we work with hundreds of partners to provide millions of SKUs across many different contracts. Our mission is to simplify the Government Procurement Process by creating a painless and enjoyable experience for our Customers, our Partners, and our People. Our vision is to become the most efficient and reliable e-procurement provider in high- barrier industries by using data, expertise, and impactful technological solutions.

Our Values

Simplicity: We are driven to remove complexity and reduce effort

Curiosity: We are life-long learners who are excited about new challenges

Relationships Matter: We connect with people and create enjoyable experiences

Our Virtues

Humble: We lack excessive ego and emphasize others over self

Hungry: We’re always looking for more—more to do, more to learn, more opportunities, more responsibility

Smart: We are emotionally intelligent and show awareness of how our words and actions impact others

 

What We Need

To be successful as an Inside Sales Representative you should be able to build instant rapport and achieve complete customer satisfaction. A top Inside Sales Representative should also be very competitive and a great listener. 

 

Essential Duties & Responsibilities 


  • Answering potential customers’ questions through inbound phone calls and sending additional information per email. 

  • Communicating with customers, making outbound calls to potential customers, and following up on leads.

  • Understanding the customers’ needs and identifying sales opportunities.

  • Upselling and Cross-Selling products and services.

  • Closing sales and achieving quota sales targets.

  • Researching and qualifying new leads.

  • Creating and maintaining a database of current and potential customers in designated CRM. 

  • Understand Supply Chimp “Key Customers” and their hierarchy ensuring the best possible chance to close deals.  

  • Fully know the Supply Chimp process to give potential customers “best in class” service.

  • Keeping up with product and service information and updates.

  • Staying informed about competing products and competitors.

 

30/60/90 Day Expectations


  • 30 Day Expectations

    • Net Profit Goal = $1500

    • Do Your Job - New Hire is able to perform the basic functions of their role in terms of overall professionalism and performance. 

    • New hire exhibits good communication on a daily/weekly basis with manager and teammates. 

    • New hire exhibits good HHS and is an ideal team player. 

    • Profitable Sales



  • 60 Day Expectations

    • Net Profit Goal = $5000

    • Conversion Rate is 25%+

    • Scoring 2.1 or Higher on Weekly evaluations 

    • 50K or higher in booked Revenue 



  • 90 Day Expectations

    • Net Profit Goal = $8500

    • Conversion Rate is 25%+

    • Scoring 2.1 or Higher on Weekly evaluations 

    • 50K or higher in booked Revenue



Competencies and Experience


  • Previous experience in an Outbound call center or a related Sales Position Preferred.

  • Previous experience with Magento or another eCommerce Platform.

  • Exceptional Phone and Cold Calling Skills.

  • Ability to build long-lasting relationships. 

  • Good Organizational Skills and the ability to Multitask.

  • Proficiency in CRM software for activity and customer tracking.

  • Exceptional Customer Service Skills.

  • Strong Listening and Sales Skills.

  • Ability to achieve sales quota targets.

  • Hungry, Humble, Smart! 

 

Requirements

You must have a modern computer that meets the below specs and consistent minimum internet speeds of 8Mbps. 


  • Multicore Processor ex: Intel i3,i5,i7, or higher; AMD Ryzen, Athlon, FX or higher

  • 8GB of Memory or higher

  • Minimum 128GB Hard Disk Drive or Solid State Storage

  • 64 bit Windows 10 or Mac 10.14 (Mojave or Latest)  

  • Ability to support a dual monitor set up 

Compensation 


  • $3.50USD an hour plus uncapped commission starting immediately - non-negotiable.

  • 13th Month Pay 

  • 1 Paid day per Quarter to Volunteer

  • 10 vacation days (increases each year with tenure) 

  • All Major US Holidays plus a Birthday and Floater Holiday

  • $10USD Internet Stipend per month

  • "Forever remote" (that means NO commute because you'll be working from home), highly autonomous work culture.

Skills Required

  • Speaking
  • Writing
  • Sales Representative
  • Telemarketing

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