Recruitment & Scheduling Assistant

$500 - 800 / Per Month
Full Time
Mar 31, 2021

Job Overview

Do you have an analytical mind? Like working puzzles? Enjoy working with the elderly? Do you want to help grow a successful company in the healthcare field? Then this position is for you!

This is a great opportunity to be a part of the burgeoning in-home care industry!

The Recruitment & Scheduling Assistant is primarily responsible for recruiting, screening and onboarding new employees as well as & supporting the Scheduling Manager with scheduling caregiving shifts and communicating shift assignments to caregivers and clients.

Our goal is to find a person we can promote to Senior Management Roles!

Our ideal candidate has previous experience in recruitment and onboarding of staff in the healthcare sector; an analytical, detail-oriented thinking style; and the ability to solve problems quickly and efficiently (you can think on your feet). Experience with Home Care recruitment and scheduling is a huge plus.

We will consider full-time and part-time schedules. 

What's in it for YOU???


  • Help seniors and others in need

  • Working regular hours with a fantastic Canadian based team

  • Regular performance reviews and opportunities for raises annually.

  • Continuing education and training

Responsibilities


  • Manage the full life cycle recruiting and hiring process for caregivers to include developing recruiting strategies, candidate sourcing, screening, assessments, interviewing, reference checks, selection, contract signing & post-hire follow-up.

  • Identify and source potential candidates through recruiting sites, referrals, job fairs, publications, professional associations, the internet, social media, etc.

  • Follows company procedures for hiring

  • Maintains understanding and knowledge of staffing, recruitment and retention initiatives for the company and proactively seeks and implements new, creative recruitment tactics and strategies to attract qualified candidates within specified time frames.

  • Partners with admin team to anticipate and hire for workforce needs

  • Manages new hire online training completion and personnel files in accordance with applicable laws and company policies.

  • Compiles data from personnel, payroll, and computer records to prepare reports.

  • Audits and maintains personnel records per federal & local, and company policy.

  • Assists in identifying training needs of the team and participates in the development of curriculum as directed by Manager

  • As a client advocate, utilize client engagement skills to improve client experience.

  • Take full ownership of assigned cases by ensuring total coverage for all clients per client’s schedule.

  • Provide client/caregiver compatibility by matching caregiver qualifications and availability with the client’s needs.

  • Perform start of care and supervisory visits virtually.

  • As caregiver’s immediate supervisor, educate, train, motivate, guide and coach caregivers to adhere to Agency standards and policies, with emphasis on a deep understanding of client’s care needs.

  • Maintain scheduling database to ensure accuracy of data at all times. Participates in daily scheduling support as needed

  • Accountable for Key Performance Indicators

  • Oversees, updates and proactively improves upon Retention Program

  • Consults with clients to provide appropriate staffing solutions

  • Recruits, interviews, and orients reliable and compassionate caregivers

  • Manages required paperwork and records and prepares documentation when needed

  • Identifies and resolves client and employee issues

  • Cheerfully and professionally answers inbound phone calls

 


  • Performs other duties as assigned

Qualifications


  • Able to convey excitement, enthusiasm & confidence via phone, video call & email.

  • Exceptional written and spoken English at a professional business-standard.

  • Confident and competent in working with Cloud-based IT systems, including Google Suite, MS Office.

  • Admiration and compassion for the elderly

  • An analytical mind for scheduling

  • Take-charge personality

  • Strong attention to detail

  • Strong organizational skills and ability to multitask in a fast-paced environment

  • Strong leadership skills

  • Strong communication, customer service, and problem-solving skills, including the ability to maintain composure under stress

  • Excellent telephone skills

  • Highly professional and dependable

  • Strong computer and Internet skills

 

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Phone Support
  • Appointment Setter
  • Personal Assistant
  • Recruitment Assistant

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