Virtual Assistant

$200 - 750 / Per Month
Full Time
Apr 09, 2021

Job Overview

The role is supporting our Australian-based business. Working hours would be 9am-5pm Monday to Friday Australian EDST, however part time candidates that can work 9am-11am and 3pm to 5pm will also be considered.

The General Admin Virtual Assistant provides personal administrative support to the Managing Director (MD) of the company as a whole as the MD requires in a well-organised and timely manner. You will work one-to-one basis on a variety of tasks related to the MD's working life and communication.

Please advise your expected salary in your application.

Responsibilities

Email & Schedule Management Tasks


  • Email Management (Filtering Emails/ Managing Spam)

  • Database Management (CRM Management/ Updating contacts)

  • Answering Customer Service Emails/ Enquiries/ Ticket/ Chat Support

  • Calendar Management (Sending Meeting reminders to client and MD)

  • Appointment Setting

  • Travel Arrangement and Planning

File Storage and Organization


  • Dropbox/ Google Drive Organisation

  • Data Entry in Microsoft Office/ Open Office/ Google Docs

  • Creating/ Managing Spreadsheet/ Excel

  • Google Sites (Documentation of internal processes and procedures)

Administrative & Blogging Tasks


  • Generating customer quotes

  • Coordinating design work with Designers based upon customer briefs

  • Report Creation

  • Phone support - trouble shooting and customer assistance

  • Voicemail Checking

  • Sending Client Invoices

  • Basic Bookkeeping (Data entry, account reconciliation using Quickbooks)

  • Personal Errands

  • Deadline/ Deliverable Tracking

Social Media Management


  • Posting and scheduling Facebook Insights/ Social Media Updates

  • Moderating Social Media comments

  • Answer all enquiries and messages on all channel and profiles

Email Marketing

 


  • Maintaining the customer relationship database, and improving communication with customers

  • Creating a new list in email marketing software/ tool

Visuals and Designs


  • Designing of social media photos for regular postings

Web and Maintenance


  • Moderating website comments or chats

Optional Requirements


  • Confident on the phone answering customer service enquiries and sales follow up

Staff Training


  • Facebook for Business (Advertising tutorials)

  • Google Suite (Docs, Sheets, Drive, Forms, Calendar, and Slides)

  • Klayviyo CRM

Other Tools


  • Xero

  • Shopify

  • Marketplace Software - Amazon, eBay, etc.

Salary


  • USD Paid Monthly directly into a nominated Philippines Bank Account

Skills Required

  • Admin Assistant
  • Email Management
  • Speaking
  • Writing
  • Blogging
  • Web Content Writing
  • Email Marketing
  • SEM
  • SEO
  • Social Media Marketing
  • Video Marketing
  • Amazon Product Ads
  • Facebook Ads
  • Google AdWords
  • Bookkeeping
  • Inventory Management
  • Community Forum Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Personal Assistant
  • Facebook Marketing
  • Instagram Marketing
  • YouTube Marketing
  • Xero
  • ClickFunnels
  • Shopify

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