Vacation Rental Manager/Reservationist

$Flexible / Per Month
Full Time
Apr 20, 2021

Job Overview

We are a vacation rental management company with over 100 properties that we manage. Looking for someone with experience in the vactation rental industry. Working knowledge with Airbnb, VRBO, Booking, Guesty is a ++. 

You will helping us run the to day operations inlcuding guest communication, coordinating tasks with cleaning/maintenance vendors, and taking guests phone calls. 

You'd also help us write blog posts, create facebook ads, taking guests phone calls & general admin.

Looking for outside of the box thinkers who can think on their feet, do not need to be managed hourly and are not looking to repeat the same tasks every day. You will wear many hats! 

What We Are Looking For In You

  • Hospitality/Real Estate backgrounds are required

  • Proven understanding of how to deliver exceptional guest service

  • People person, love to meet and talk to different people from different backgrounds and are organized

  • Able to complete tasks in a timely manner when asked

  • Oversee maintenance and housekeeping staff

  • Self-starter, with an extreme attention to detail. Efficient at multitasking and very organized.

  • Exceptional guest service both in written form and verbal

  • Must be able to work in a high-stress, fast paced environment with a level mind and happy attitude

  • Able to communicate effectively with guests, providing specific property details ( location, wifi, lock use, etc.)

  • Problem solver and able to accurately explain solutions to guests, remain calm and always willing to help to figure out the problem.

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Blogging
  • Customer Support
  • Email Support
  • Phone Support

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