Virtual IT Helpdesk Support

$500 - 800 / Per Month
Full Time
Apr 30, 2021

Job Overview

To provide teamviewer and phone support for print/photocopier related IT and machine operation issues.

- installation of drivers

- troubleshooting of print issues such as print errors

- assist to do settings such as restricting black and white prints for clients, set up scan to PC

- Level 1 remote IT troubleshooting

- assisting customers on machine issues such as paper jam

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Work Hours

Monday - Friday: 8.30am - 6pm

Salary Payment Dates

Bi Weekly Payment via WISE Transfer

Skills Needed

Experience in printer/photocopier installation / repair

Customer Service

Tech Savvy

Trained in the field of IT with an understanding of active directory

Zendesk or ticketing system experience an advantage

Skills Required

  • Speaking
  • Tutoring Teaching
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support

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