VA - Ring Group Data Coordinator (Real Time Analyst)

Full Time
Jan 03, 2018

Job Overview

We at Century 21 Northwest Realty is looking for a full time Virtual Assistant Ring Group Data Coordinator to do the ff:

Job Description:

This position will make sure to keep each Sales Team “Ring Group” is running strong – and keeping up with the business rules / business logic from the executive team here at Century21.

General Duties (Includes but is not limited to the following):

• Review the list of Franchise Agents and make sure list is updated and accurate

• Making sure agents are anchored on every Ring Group to ensure we have good Agents to answer the phones from the ISA teams

• Understanding the business rules

• Get more Agents involved with our referral program

• Connect with C21 Agents to who have been added/remove to Ring Groups

• Review the master Ring Group on smartsheet

• Scan each Ring Group to see which C21 agent has not been in on the Ring Groups for the last 2 to 3 weeks

• Ensures that all reports originating from the department are accurate and reliable


• Intermediate knowledge of real estate services and all related calculations or other related field

• 2 year commitment minimum

• Must be able to talk on the phone (CSR) to our sales team (140 Agents)

• Strong organizational skills

• Ability to prioritize workload, meet deadlines and perform multiple tasks with attention to detail

• Capability of problem solving

• With excellent written and verbal communication skills in English

• Working knowledge in MS Office (Word, Excel, Outlook, PowerPoint, etc)

• Must be willing to work from 9AM – 6PM PST or 12AM – 9AM MNL

• Reliable internet connection with a speed of at least 3mbps & up, pc/laptop, back up pc and internet connection, and headset w/ a noise reduction feature

If you are interested please feel free to send your resume/CV so we can set the interview.

Thank you

Skills Required

  • Email Management
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Editing Proofreading
  • Content Moderation
  • Real Estate Services

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