Looking to hire a customer service rep with minimum 1 year experience who has knowledge of the following platforms:
The tasks needed include:
Responding to customer emails regarding refunds, tracking numbers, FAQs.
Handling customer complaints.
Talking to Aliexpress suppliers
Disputing Aliexpress orders.
Reporting on refunds/complaints.
Checking delivery status with suppliers
Applicant needs to:
Speak fluent English both written and verbally
Be available for 1 Skype call with me per week to give me an update
If you apply for this job you must:
Be available for a minimum of 20 hours per week