Virtual Sales and Support Staff - U.S. Dropshipping Business

$300 - $500
Any
Oct 31, 2018

Job Overview

I have a based drop shipping business. I need 2-3 part-time employees that I can trust and build a strong team with.


We are currently opetating 24/7, however, we are looking to switch to 6:00 PST to 9:00 PST to ensure all time zones are covered well.


We currently operate Monday through Saturday. Sundays we are closed but customers can still purchase products on their own. We believe in keeping Sunday as a day of rest and a day to spend with loved ones and friends.


Hours to cover:


6:00 PST - 11:00 PST, 11:00 PST to 3:00 PST, and 3:00 PST to 9:00 PST Monday to Saturday.


If you want full time, I would consider this as well.


Salary: We pay weekly on Fridays.


Skills:



  • Excellent spoken and written English skills - Our targeted demographic demands a clear, speaking voice - I will explain more when we talk!

  • Excellent communication skills

  • Willingness to commit to building a strong, close knit team

  • Willing to learn and grow with us

  • Strong leadership abilities - Do you take control and follow our SOPs? Do you think outside of the box?

  • Positive Attitude a must!

  • Reliable and somewhat flexible

  • Experience with Shopify a major plus


Job:


Receive phone calls, answer questions, close as many sales as possible and process payments via phone. You will also create custom checkout pages and carts and assist customers with finding the right product for their needs. Send processed orders to our internal retention team and they will take it from there. Do regular follow up on customers you have spoken to, think of ways to promote and improve business, and follow up on chat inquiries that did not result in a sale.

Skills Required

  • Data Entry
  • Research
  • Sales Representative
  • Social Media Marketing
  • Customer Support
  • Phone Support
  • Facebook Marketing
  • Instagram Marketing
  • YouTube Marketing

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