Customer Service, Onboarding, Apointment Calls Daytime USA Time

$400-$500 starting salary until trained/productive
Full Time
Dec 20, 2018

Job Overview

9am-5pm MST USA

Your job:

A Client Onboarding Inbound/Outbound Specialist should be web-savvy, understand online advertising and have strong sales and communication skills. This is a critical role that interacts directly with our high-need, high-volume clients primarily by phone with some e-mail interactions as needed. 



About you:

The ideal candidate for this role is a self-starter who can work well under pressure and balance competing priorities in a fun, results-oriented work from home environment. If you have a passion for delivering measurable results, we want to hear from you. 



Responsibilities 

 


  • Answering our 1-800 number and client management system, work directly with prospective and existing clients as they post new jobs

  • Meet and exceed assigned targets on a quarterly basis

  • Meet productivity standards

  • Educate clients on our products and ensure their properties and profiles are live on the site and optimized

  • Provide a positive and long lasting customer experience so clients are retained and engaged

  • Route sales assigned clients to the assigned Account Executive. In cases when they are not available, support the client creating first contact resolution

  • Assist clients with their account set-up; make suggestions as an industry expert, thoroughly explain propertie marketing assets, and give an overall great first impression.

  • Deliver exceptional service day in and day out with fast response times and clear, helpful communications

Requirements 


  • Bachelor's degree or equivalent experience

  • 1 year of business-to-business experience preferred. Recent college grads considered

  • Work well under pressure, organize and prioritize responsibilities

  • Ability to take feedback and incorporate it into your day to day

  • Adaptable to change

  • Professional maturity and business acumen

  • Passion for sales, with a drive for results in a collaborative environment

  • Strong phone presence, with the ability to build trust and rapport within first client contact

Skills Required

  • Admin Assistant
  • Speaking
  • Writing
  • Editing Proofreading
  • Email Marketing
  • Lead Generation
  • Social Media Marketing
  • Graphics Editing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Real Estate Services
  • Appointment Setter
  • Facebook Marketing
  • LinkedIn Marketing
  • YouTube Marketing

Share with your friends