I am looking for a full-time position as Customer Service Representative where I can use my 8 years expertise to get great results for your business. I assist customers with inquiries about products, process payments using different payment methods (Credit/Debit card, check, wire transfer). I also assist customers in processing refunds if it is within my capabilities or send out request if it requires authorization. I also process replacements upon the customer's request. My expertise also include sending out job orders for field inspection. I have worked for various companies like Capital One, First Data Corporation, Directv, eBay, Sallie Mae, and Western Union.
My top customer service skills include:
- Processing payments
- Processing recunds
- Processing replacements
- Responding to customer inquiries both by phone and email
I've worked with several businesses in the past and have references available on request.