Jivana Care Job Description

Full Time
Aug 01, 2019

Job Overview


  • Schedule management for multiple calendars

  • Take Incoming Calls from customers

  • Credentialing of Physicians and Following-up with payors for status

  • Email correspondence with staff, insurance companies, partners, customers, vendors, etc.

  • Daily tasks assigned related to medical billing, corporate level assignments, marketing, etc.

  • Schedule meetings across various departments, with internal personnel and customers, vendors, including but not limited to the setup of conference rooms, teleconferences and WebEx meetings

  • Schedule and manage physician and staff work schedule, meetings and meeting logistics

  • Register and confirm individuals for various conferences throughout the year

  • Plan, organize, participate in meetings and events such as, but not limited to onsite and offsite team meetings, clinical department and all-company events

  • Prepare various reports, binders and print-outs as needed

  • Correspond with medical billing specialist and billing company

  • Call patients regarding account issues and previous balances on account

  • Point of contact for out of office notifications, facilities and IT requests

  • Responsible for new hire setup and on-boarding; dissemination of information, tools and resources for newly hired team member

  • General administrative duties - copy, file, fax, order supplies, data entry, FedEx shipments, etc.

  • Prior Authorizations for Testing

  • Creating encounters for billing

  • Lab Call Backs and other administrative call backs

  • Taking customer payments and creating invoices

  • Creating training manuals for company processes

  • Training new employees online on company processes

  • Other duties and projects as assigned

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Transcription
  • Speaking
  • Translation
  • Writing
  • Blogging
  • Creative Writing
  • Facebook Ads
  • Customer Support
  • Email Support
  • Phone Support
  • Medical Services
  • Appointment Setter
  • Personal Assistant
  • Recruitment Assistant
  • Facebook Marketing

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