Customer Service Representative

PHP 1,000 per day + commission/bonus
Full Time
Oct 08, 2019

Job Overview

We are in need of four (4) Customer Service Representatives.

We are an e-health web/app located in Arizona USA and the 4 CSRs will be a part of the launching of the web/app by Dec 1st 2019. The CSRs will be working Monday – Friday, 8hours/day.

Shifts are as follow: Swing shift: 7pm-3am;  Morning shift: 2am-10am (Philippines time)

Candidates must have the following Requirements:

1. College grad. Fresh grads are very much welcome to apply.

2. With or without CSR experience as we will train.

3. Good English Proficiency - Both written and spoken

4. Good home internet connection and a noise-free working environment

Responsibilities will include but not limited to:

1. Answer calls, emails or chats.

2. Outbound calls to get leads

3. Follow up on leads.

4. Document calls.

5. Other administrative tasks as required.

Pay & Benefits

1. No work no pay rule. It will be PHP1,000 per day but if you can work during the weekends upon the supervisor’s request, then that’s an additional PHP 125/hour.

2. 13th month pay upon regularization.

3. 5 days sick leave per year with pay upon regularization.

4. Working on a Philippine legal holiday is a double pay.

5. US legal holiday is a no-work day but with pay.

6. Production bonus/commission

Interested applicants please prepare to submit 1-minute video describing yourself together with your CV with cover letter to be submitted later.

Skills Required

  • Admin Assistant
  • Email Management
  • Speaking
  • Writing
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Telemarketing
  • Customer Support
  • Email Support
  • Phone Support
  • Tech Support
  • Appointment Setter

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