Customer Support Executive

200-500 USD
Full Time
Nov 30, 2019

Job Overview

We are looking for an enthusiastic person that can be of assistance in our electronic trade business.

 

Job Responsibilities:

- Main responsibility revolves around will be in charge of replying to the customer queries,  monitoring the customer feedback and trying to improve the customer satisfaction.

- A professional approach in answering emails and provide information about products and services, taking input of issues and their redressal thereof.

- Plusivo and Amazon Email Support.

- Using spreadsheets to create reports.

Your activity will include writing product descriptions, promoting products and interacting with international customers. This job also includes assisting on other tasks such as handling customer inquiries, solving disputes, updating product information, taking care to establish good customer relationship etc.

 

Requirements:

- Good knowledge of the English language

- Good knowledge of Microsoft Office (Excel & Word)

- Able to communicate and conduct social interaction.

- Able to work with minimal supervision.

- Able to work under pressure or with time constraint.

- Well organized person, adaptable, efficient and capable to take prompt decisions.

 

Any of the following skills represents an advantage:

- Sales & Marketing

- Graphic Design & Photo Editing

- Electronics / IT

- Literate on Basic Computer Softwares (Microsoft Office, Notepad, Paint, etc..)

 

Offer:

- Competitive Salary.

- Dynamic entrepreneurial company, young, diverse and open-minded team.

- Very flexible schedule.

- Initiative and open expression of ideas is appreciated.

- Interaction with the academic environment, offering the possibility to accumulate new knowledge.

- The possibility to collaborate and interact with foreign partners (from Romania and China).

- The possibility to receive bonuses as percent of the company's income.

- Career Growth

 

This is a full-time job and you will be working from the comfort of your home. You need to have a good computer and a good internet connection.

 

Websites belonging to our business group and partners:

Plusivo

OptimusDigital

Plusivo (Jordan)

Widercable

 

Take the Culture Fair Intelligence Test at the '123test' website. Finish this test within 5 minutes only and mention what score you obtained on the 5 minute test

 

All applications without test results will be rejected.

 

Reference payment rates(Monthly):

Mininum number of work hours in a month: 160-170 Hours

Entry level (first month) - 194.25 USD

Junior Executive - 262.50 USD

Executive - 306.25 USD

Senior Executive - 350.00 USD

Experienced Senior Executive - 393.75 USD

Specialist Senior Executive - 525.00 USD

Skills Required

  • Email Management
  • Quality Assurance
  • Writing
  • Customer Support
  • Email Support

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