Virtual Bookkeeper, Sales & Marketing Specialist, and Virtual Assistant

$50AUD per month + Bonuses for successful sales!
Full Time
Dec 26, 2019

Job Overview


  • Varied and interesting role for an experienced Bookkeeper or Accountant.

  • Perfect for somebody who is wanting to progress their career and be involved in varied responsibilities.

  • Work from home on a virtual basis with a modern Business and Accounting Services provider!

 

The Company:

We are a Virtual Business and Accounting Services business based in Sydney, Australia.

We provide a wide range of clients services regarding accounting, taxation and business advisory.

 

The Opportunity:

A broad role encompassing all round duties in Bookkeeping, Sales & Marketing & Virtual Assistant duties.

Be involved in all areas of the business, with a pro-active and passionate way of working to help us drive our vision and goals.

Opportunity to make bonuses for successful new sales.

 

Duties and Responsibilities:

Bookkeeping

Reporting to the Director, your day to day responsibility will include, but not limited to:


  • Co-ordinate setup, collection and process clients accounting records;


  • Full function Accounts Receivable and Accounts Payable;


  • Bank reconciliations;


  • Month end duties including BAS preparation;


  • Processing of payroll weekly, fortnightly and/or monthly;


  • Cashflow and month end reporting;


  • Preparation of Financial Reports;


  • Business Performance Analysis;


  • Debtor management;


  • Process Income Tax Return data entry and reconciliations;


  • Liaise with clients;


  • Assist management of workflow processes, reporting and scheduling


  • Review and update client files;


  • Maintain good client record keeping;


  • Periodic and annual calculation and reconciliation of various business taxes;


  • General administration and support functions as required;


  • Assists with our internal accounting/bookkeeping requirements and reporting


  • Creates reports internally and for external clients in Excel, PowerBI and other systems as necessary;


  • Adhoc duties and reporting as required;


  • Follow standard operating procedure and ensure that the highest level of quality, efficiency and integrity is maintained at every step of inside bookkeeping operations.

 

Sales & Marketing

Reporting to the Director, your day to day responsibility will include, but not limited to:


  • Social media management & coordination: you will assist in the publishing of content, as well as community engagement and follow-up;


  • Make outbound calls for Prospecting, Lead Generation with New Businesses;


  • Handle all incoming enquiry types from marketing channels including email, livechat and hotline

     

  • Pro-actively generate leads by outbound calling to existing and prospective customers;


  • Familiar with all our products and respond promptly to our clients regarding to any product or service information;


  • Developing and promoting smart marketing campaigns and other promotional initiatives;

     

  • Building rapport & relationships, identifying customer needs, promoting and endorsing our products and increasing brand awareness


  • Manage sales and marketing data in the CRM system to ensure proper process is followed and data quality is maintained


  • Preparing and drafting new client contracts for director’s review prior to sending;


  • Managing and maintaining online advertising on relevant sites. Provide feedback on marketing campaigns to help improve performance.


  • Follow standard operating procedure and ensure that the highest level of quality, efficiency and integrity is maintained at every step of the inside sales process

 

Virtual Assistant

Reporting to the Director, your day to day responsibility will include, but not limited to:


  • Responsible for all administrative duties;


  • Follow up on clients outstanding debts as necessary;


  • Liaise with clients, and provide a high level of customer service;


  • Professionally handling inbound calls for our clients;


  • Promptly and efficiently taking and relaying messages to clients, whilst providing a positive firm image of the company;


  • Offering a warm phone presence, generally smiling and being friendly and helpful;


  • Answering general enquiries in a courteous, confident and professional manner;


  • Personal Assistant support;


  • Client database creation and maintenance;


  • General administration and internet-based research;


  • Being the first point of contact for new clients and business contacts; you will be a superb advocate for the business and deliver the initial information about the services confidently;


  • Book day time client call appointments with the director;


  • Book after hours appointments for the clients and director;


  • Handle all incoming enquiry types from marketing channels including email, live chat and phone hotline;

     

  • Pro-actively generate leads by outbound calling to existing and prospective customers;


  • Familiar with all our products and respond promptly to our clients regarding to any product or service information;


  • Follow standard operating procedure and ensure that the highest level of quality, efficiency and integrity is maintained at every step of all assistant requirements.

 

The Ideal Candidate:

 


  • A background & knowledge in bookkeeping/accounting;

  • At least 2-3 years experience working as an accountant or bookkeeper;

  • A minimum of 2 years experience in a customer-facing or telephone based role (preferred);

  • Degree qualifications in Accounting, Bookkeeping, Business or other relevant degree (preferred but not essential);

  • Strong PC and computer literacy skills;

  • Experience with cloud-based systems;

  • Experience using Office 365 Enterprise, including SharePoint & Power BI;

  • Experience using Microsoft Office suite including Word and Excel;

  • Ideally has an understanding of business analytics through Power BI and SQL;

  • Excellent English communication skills – both written and verbal;

  • Confident, professional and credible telephone manner;

  • A positive attitude, strong self-motivation and high level of adaptability and flexibility is critical;

  • Ability to work autonomously and responsibly;

  • Project planning experience;

  • Proactively provides internal feedback and ideas to help the organisation thrive;

  • Enjoys adding value add to the company;

  • Thinks outside the box and willing to find ways to improve procedures with director approval;

  • Trusted team player;

  • A love for helping customers and understanding the benefits of the services being sold.

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Travel Planning
  • Speaking
  • Tutoring Teaching
  • Writing
  • Blogging
  • Copywriting
  • Creative Writing
  • Editing Proofreading
  • Technical Writing
  • Web Content Writing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Sales Representative
  • SEM
  • SEO
  • Social Media Marketing
  • Telemarketing
  • Video Marketing
  • Facebook Ads
  • Google AdWords
  • Wordpress Development
  • Content Management
  • Google analytics
  • Wordpress
  • Graphics Editing
  • Logo Design
  • Print Design
  • Recording Audio
  • Video Editing
  • Web page Design
  • Accounting
  • Bookkeeping
  • Business Plans
  • Financial Analysis
  • Financial Forecasting
  • Financial Management
  • Inventory Management
  • Investment Researching
  • Payroll
  • Strategic Planning
  • Tax Preparation
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Design Project Management
  • Marketing Project Management
  • Other Project Management
  • Web Development Project Management
  • Writing Project Management
  • Appointment Setter
  • Personal Assistant
  • Recruitment Assistant
  • Facebook Marketing
  • LinkedIn Marketing
  • Instagram Marketing
  • YouTube Marketing
  • Xero
  • Quickbooks

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