General Virtual Assistant with Social Media Marketing experience wanted for small professional services business

Negotiable
Part Time
Jun 28, 2020

Job Overview

We are a UK based small HR consultancy looking for a General Virtual Assistant to join our team! The successful candidate will have a can do, flexible attitude, will be friendly and fun.  We love what we do and we're looking for the right person to join our 'work family'.  You will bring fresh ideas, be an active participator and positive member of our team.  

We are initially looking for a part time person (starting 10 - 20 hours per week) with a possibility of moving to full time hours. We are very flexible with hours. 

Reporting to the Directors, you will support us with general administrative and social media marketing.  

Main Duties & Responsibilities

Administrative 


  • Document file management (Microsoft 365)

  • Format documents within brand guidelines and upload onto website.

  • Data entry 

  • Creating and managing spreadsheets 

  • Preparing PowerPoint presentations 

  • Occasional travel arrangements

  • Document formatting 

  • Preparing basic reports and forms 

  • Document template creation 

  • Online and offline research, Including competitor, industry research, topics for social media content, events and other opportunities  

  • Lead generation

  • Deadline tracking

  • Transcriptions

  • Minute taking during meetings

  • Some personal errands  

Email and Schedule Management 


  • Inbox management/filtering emails/ managing spam 

  • Calendar management & appointment scheduling 

  • Organising meetings

  • Reminder services

Email Marketing


  • Creating lists and funnels in email marketing software 

  • Adding and removing subscribers from lists 

  • Creating and scheduling broadcast emails to promote content 

  • Editing follow up emails and autoresponders 

  • Creating email newsletters 

  • Editing / proofreading emails

Social Media/Design/Management 


  • Social media post content creation and scheduling

  • Press opportunities research ie podcast guest, Facebook live guest, guest blogging  

  • Content blog post creation 

  • Newsletter writing 

  • Press release writing 

  • Designing infographic images 

  • Designing landing, sales, opt in & thank you pages 

  • Answering enquiries, messages and comments on channels and profiles 

Facebook


  • Social media posts and scheduling 

  • Promoting Facebook pages 

  • Collecting and interpreting Facebook insights 

  • Facebook ads management, tracking and reporting (not strategy or creation) 

  • Maintaining Facebook business pages 

Twitter


  • Managing and increasing Twitter following 

  • Scheduling tweets and tracking mentions and hashtags 

Linked In


  • Manage LinkedIn account profile 

  • Scheduling posts and tracking mentions and opportunities

CRM


  • Database building 

  • Creating and updating contacts, tags and maintaining contact information.

  • Extracting information through report functionality. 

Person Specification:

Qualifications

Non-essential 

Desirable – Bachelors degree level qualification in business administration/marketing.

Experience:

Essential - general virtual assistant & social media marketing experience, previous experience supporting small businesses.

Desirable - GVA experience in a professional services business.

Knowledge:

Essential - Fluency in English (written and spoken), Microsoft 365 including Outlook, Teams, Word, Excel, Powerpoint, Customer Relationship Management (CRM) systems, Social media scheduling systems 

Desirable - Trello – creating boards, templates, uploading files, commenting, tracking progress and deadlines, Hootsuite – scheduling social media posts, Canva – designing on brand social media images, Squarespace – updating website, uploading documents, amending as necessary, AgileCRM, HR Systems and processes an advantage. 

Skills & Key Competencies: 

Strong and effective communicator, 

Ability to develop systems and processes and make best use of technology

Methodical and logical approach

Well organised and accurate with an eye for detail

Takes ownership of tasks 

Uses own initiative

Skills Required

  • Admin Assistant
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Speaking
  • Translation
  • Writing
  • Blogging
  • Copywriting
  • Web Content Writing
  • Email Marketing
  • Lead Generation
  • Mobile Marketing
  • Social Media Marketing
  • Facebook Ads
  • Graphics Editing
  • Web page Design
  • Customer Support
  • Email Support
  • Social Media Moderation
  • Marketing Project Management
  • Other Project Management
  • Personal Assistant
  • Recruitment Assistant
  • Facebook Marketing
  • LinkedIn Marketing
  • Twitter Marketing

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