Client Service Manager

We have been in business for over 18 years!  We take great pride in ensuring that our business culture allows for everyone to succeed.  We have a fun work environment and tenured staff.  You will be supported by other team members that are motivated, enjoy working at our business and can count on a stable place to work not to mention.  Our tenured employees are those that strive to achieve more and are self motivated.  If this job post aligns with your future career we welcome your application. Please read the brief job duties carefully before applying.  

Job Duties:

• Manager Client Services and Project Management


• Complete task assignments on-time


• Manage team members and facilitating collaboration in the workplace.


• Prior Customer Service experience is necessary (3-5syears)


• Educating customers about our business solutions.


• Business Development, generating new leads and follow up on inactive clients.


• Managing Sales Cycle from start to finish


• Using CRM automation tools to track progress and report goals.


• Analyzing consumer needs and developing innovative solutions.

Position Requirements:

• B2B Experience is similar professional services environment


• Have 3 -4 years Managerial experience with Sales background.


• 3 years minimum BPO experience in a Team Lead position


• Comfortable talking to clients or in business meetings.


• Excellent english communictaion and writing skills.


• Willing to work on a graveyard shift.


• Sat- Sun rest days.


• Have a noise cancellation headset


• A private and quiet working station


• Internet speed 4- 5 mbps