Client Service Manager

Full Time
Aug 05, 2020

Job Overview

We have been in business for over 18 years!  We take great pride in ensuring that our business culture allows for everyone to succeed.  We have a fun work environment and tenured staff.  You will be supported by other team members that are motivated, enjoy working at our business and can count on a stable place to work not to mention.  Our tenured employees are those that strive to achieve more and are self motivated.  If this job post aligns with your future career we welcome your application. Please read the brief job duties carefully before applying.  

Job Duties:

  • Manager Client Services and Project Management

  • Complete task assignments on-time

  • Manage team members and facilitating collaboration in the workplace.

  • Prior Customer Service experience is necessary (3-5syears)

  • Educating customers about our business solutions.

  • Business Development, generating new leads and follow up on inactive clients.

  • Managing Sales Cycle from start to finish

  • Using CRM automation tools to track progress and report goals.

  • Analyzing consumer needs and developing innovative solutions.

Position Requirements:

  • B2B Experience is similar professional services environment

  • Have 3 -4 years Managerial experience with Sales background.

  • 3 years minimum BPO experience in a Team Lead position

  • Comfortable talking to clients or in business meetings.

  • Excellent english communictaion and writing skills.

  • Willing to work on a graveyard shift.

  • Sat- Sun rest days.

  • Have a noise cancellation headset

  • A private and quiet working station

  • Internet speed 4- 5 mbps

Skills Required

  • Quickbooks
  • YouTube Marketing
  • Craigslist Marketing
  • LinkedIn Marketing
  • Recruitment Assistant
  • Appointment Setter
  • Writing Project Management
  • Web Development Project Management
  • Software Development Project Management
  • Other Project Management
  • Marketing Project Management
  • Design Project Management
  • Real Estate Services
  • Medical Services
  • Legal Services
  • Social Media Moderation
  • Phone Support
  • Email Support
  • Customer Support
  • Content Moderation
  • Strategic Planning
  • Payroll
  • Inventory Management
  • Financial Management
  • Bookkeeping
  • Accounting
  • Wordpress
  • Ecommerce / Shopping Carts
  • Cpanel
  • Content Management
  • Wordpress Development
  • Google AdWords
  • Facebook Ads
  • Bing Ads
  • Video Marketing
  • Telemarketing
  • Social Media Marketing
  • Sales Representative
  • Lead Generation
  • Email Marketing
  • Direct Mail Marketing
  • Classified Ads Marketing
  • Web Content Writing
  • Technical Writing
  • Creative Writing
  • Blogging
  • Writing
  • Translation
  • Speaking
  • Quality Assurance
  • Project Coordinator
  • Human Resource Management
  • Email Management
  • Data Entry
  • Admin Assistant

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