Virtual Assistant

Expected Salary:
Negotiable
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
23
Gender
Male
Contact Number
Member Since
May, 2018
Education
Bachelors Degree
Experience
1 year and 3 months - BPO Industry - CSR

Top Skills

Writing

Speaking

Tutoring Teaching

Summary

• Worked in Sutherland Global Services, Inc. under the AT&T account as a Customer Service Representative • Handled customer account inquiries with particular expertise on billing and product information about the company's television, internet, homephone, and cellular phone services • Closed product sales through needs assessment and discovery questions • Troubleshot basic technical problems encountered by customers • Performed duties under strict daily, weekly, and monthly performance quotas and metrics with over 100% attainment • Hands-on experience in handling email accounts, social media and the likes • Proficient in the use of English for oral and written communication • Excellent computer skills and hands-on experience in the use of Microsoft Office, Open Office, Libre Office • Adaptable in handling multiple tasks • Outstanding initiative and self-direction

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Research
Data Entry

Customer Service and Admin Support

Social Media Moderation
Email Support

English Skills

Writing
Tutoring Teaching
Translation
Speaking

Writing

Editing Proofreading
Technical Writing
Web Content Writing

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