Customer Service Representative/Virtual Assistant

Expected Salary:
$400.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
25
Gender
Female
Contact Number
Member Since
May, 2018
Education
Bachelors Degree
Experience
3 years in Customer Service/1 year in Sales

Top Skills

Phone Support

Customer Support

Email Support

Summary

I've worked with different BPO's and majority of that is in Customer Service industry. I have experience in taking inbound/outbound calls, email and chat support. I managed to handle different types of customers in the BPO industry. I have done quite a bit of administrative works also when I was appointed as the "Coach" of our team in my 3rd employment. I have sales experience for 1 year and conducts training for employees (sales department) as well as dealers (those who sell products of the company). I also have an experience in screening people that I've learned in my last employment which happened to be an online home based job. I screen applicants who would like to work as Domestic Helpers in Hongkong.

Skill Rating

Admin & Office (Virtual Assistant)

Event Planner
Human Resource Management
Recruitment Assistant
Quality Assurance
Research
Transcription
Travel Planning
Personal Assistant
Appointment Setter
Admin Assistant
Data Entry
Email Management
Project Coordinator

Advertising

Google AdWords
Bing Ads
Amazon Product Ads
Media Buys
Facebook Ads

Customer Service and Admin Support

Email Support
Tech Support
Social Media Moderation
Phone Support
Customer Support
Content Moderation
Community Forum Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Marketing and Sales

Email Marketing
Direct Mail Marketing
Classified Ads Marketing
Affiliate Marketing
SEM
Sales Representative
Mobile Marketing
Lead Generation
Video Marketing
Twitter Marketing
Facebook Marketing
LinkedIn Marketing
Instagram Marketing
Craigslist Marketing
YouTube Marketing
SEO
Social Media Marketing
Telemarketing

Writing

Creative Writing
Copywriting
Blogging
Editing Proofreading
Ghost Writing
Technical Writing
Web Content Writing

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