I've worked with different BPO's and majority of that is in Customer Service industry. I have experience in taking inbound/outbound calls, email and chat support. I managed to handle different types of customers in the BPO industry. I have done quite a bit of administrative works also when I was appointed as the "Coach" of our team in my 3rd employment. I have sales experience for 1 year and conducts training for employees (sales department) as well as dealers (those who sell products of the company). I also have an experience in screening people that I've learned in my last employment which happened to be an online home based job. I screen applicants who would like to work as Domestic Helpers in Hongkong.