I used to be an FM Radio DJ back in the 90’s ‘til I transferred industries in 2000. Ever since this time I have been working in the BPO (Business Process Outsourcing)industry for almost 17 years. Mostly I concentrated on accounts and campaigns that involve customer service & sales for practically all kinds of lines of businesses. So, it doesn’t matter whether it is a Consumer Retail Account, Financial Account, Training Telephone Soft Skills, Teaching English and whatnot, I know just as long as it involves communicating and tending to customer’s needs that I am a seasoned and certified professional.
I hope that you and I could get the chance to speak and hopefully, work together.