IT Business Analyst and Technical Writer

Expected Salary:
Employment Type:

Basic Information

Contact Number
Member Since
April, 2019
Masters Degree
4 yrs in Business Analysis and Technical Writing

Top Skills

Software Development Project Management

Technical Writing

Software QA Testing


I am currently working as a Business Analyst and Technical Writer for IT Projects in Software Development in one of the healthcare organizations in the US. I gather and analyze the requirements from the stakeholders as the main inputs in the development and delivery of IT systems and applications that add value to the business. I also write technical documentation for IT systems and applications.

I am also an Industrial Engineer with extensive training and background in both qualitative and quantitative data analytics helping businesses achieve competitive advantage in their industry. I have comprehensive research and development capabilities through realistic applications of the industrial engineering principles and sustainable development best practices.

I have a proven track record in successfully mobilizing cross-functional teams to achieve the end goals of various socio-economic, academic and community projects.

I am currently in the process of earning my master's degree in Management Engineering.

Competencies: business analysis, technical writing, user manual, problem diagnosis/resolution/escalation, requirements analysis, requirements specification, software documentation, agile software development, process modelling, project management, research & development, systems engineering, project feasibility studies, production & manufacturing systems, leadership

Top 10 Gallup Strengths: deliberative, competition, analytical, learner, intellection, achiever, relator, significance, focus, strategic

Advocacies: poverty alleviation, mental health awareness, grassroots sustainability development, environmental protection & conservation

Skill Rating

Admin & Office (Virtual Assistant)

Project Coordinator

Customer Service and Admin Support

Tech Support
Phone Support
Email Support
Customer Support

English Skills

Tutoring Teaching

Project Management

Software Development Project Management

Software Development / Programming

Software QA Testing


Content Management


Editing Proofreading
Technical Writing
Creative Writing

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