Customer service rep

Expected Salary:
Negotiable
Employment Type:
Full Time
Public ID Verified

Basic Information

Age
36
Gender
Female
Contact Number
Member Since
April, 2019
Education
Bachelors Degree
Experience
5 years

Top Skills

Phone Support

Customer Support

Travel Planning

Summary

Experience in both sales and customer service in the BPO industry for years. Highly trainable and willing to learn everything the job requires.

KRISON
263 Doña Epifania St., Panamitan, Kawit, Cavite +639669460374

EDUCATION

2001-2005 ST. SCHOLASTICA’S COLLEGE MANILA 2560 Leon Guinto St., Malate, Manila Bachelor of Arts Major in English.

1996-2000 LA CONSOLACION COLLEGE Mendiola, Manila High Schoool Diploma

WORK EXPERIENCE

Nov 2017- Feb 2019 SERVICE SOURCE HERTZ CAR RENTAL, SALES

                          Sales and customer service representative for both Hertz members 
                          and non-members.

Feb 2016 – May 2017 ALTISOURCE GEN RES, CHOICE HOTELS

                      Generated revenue through hotel room sales, and create global 
                                  branding with Choice Privilege membership program

May 2009-July 2011 AEGIS PEOPLE SUPPORT EXPEDIA .COM, TELESALES DEPARTMENT

                                 Handled vacation package reservations as Expedia Travel expert.

Oct. 2006- May 2007 INTERCONTINENTAL HOTELS GROUP HOTEL RESERVATIONS, SALES

                                 Attended to customer complaints, reservations, modifications, and other related inquiries 
                                 like availability, price quotes, and hotel locations for all Intercontinental hotels.

PERSONAL BACKGROUND

Born on April 11, 1983 in Sampaloc, Manila, speaks both Filipino and English languages. Interests are music, literature, and outdoor activities. Knowledgeable in Microsoft office.

REFERENCES

DARIO SUMBLINGO EXL Services Operations Manager 0917-3429516

BARBIE CELESTIAL Altisource Supervisor 0921-9913175

JOHN MARK MOISES Service Source Operations manager 0917-3161073

Skill Rating

Admin & Office (Virtual Assistant)

Email Management
Travel Planning
Research
Data Entry

Customer Service and Admin Support

Phone Support
Email Support
Customer Support

English Skills

Speaking
Writing

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