Virtual Assistant

Expected Salary:
Negotiable
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
30
Gender
Female
Contact Number
Member Since
June, 2019
Education
Bachelors Degree
Experience
7 years - customer service

Top Skills

Speaking

Email Support

Phone Support

Summary

I love turning a negative experience to a positive one. I am extremely organized and can proficiently use tools to keep everything on track.

I always convey a positive attitude towards work. I can manage numerous calls and emails with ease and professionalism. I love interacting with people of all walks of life. I am excellent in communicating with customers. I am excellent in giving accurate information.

I am also a customer service advocate in a BPO for more than 5 years. I have worked for a healthcare insurance account and in one of the largest hospitality account in the world. I have handled claims, reimbursements, pre certification, disputes, giving benefit coverage, booking/re booking. I was also an escalation desk agent.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Appointment Setter
Personal Assistant
Recruitment Assistant
Travel Planning
Transcription
Research
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry

Customer Service and Admin Support

Community Forum Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Tech Support
Social Media Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

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We believe the worker should get 100% of the pay, and we also believe the employer should not have to pay a third party a monthly "management" fee! We don't mark-up salaries. VirtualStaff.ph provides you a simple place to find and hire a quality virtual assistant in the Philippines