Customer Support Expert

Expected Salary:
$200.00/month
Employment Type:
Freelance
Facebook Connected
Public ID Verified

Basic Information

Age
28
Gender
Female
Contact Number
Member Since
July, 2019
Education
Bachelors Degree
Experience
5

Top Skills

Research

Phone Support

Personal Assistant

Summary

I worked in the Business Process Outsourcing (BPO) Industry for 5 years and is articulate in providing customer instruction in English language. I am experienced in email correspondence and worked using different platforms assigned by companies, mostly zendesk and oracle. I also worked as a technical support for different telecommunication campaigns in US and is well versed in basic troubleshooting. My other skills are basic Photoshop editing, MS Office like MS Word, Excel, PowerPoint, Publisher. I also wrote a novel, Tangled Love on Wattpad with almost 25,000 views at the moment, though I would not say I am an expert writer, that was and still my dream -- to become a writer, if given a chance. Moreover, I am also a graduate of Business Administration major in Financial Management so I have background knowledge about accounting and finance. I can work with little to no supervision and am very much strict with time management. Research is also my strength. What I want is a long term, and stable job where I can help myself grow in terms of experience and also help the company I work for in return.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Data Entry
Email Management
Personal Assistant
Event Planner
Human Resource Management
Travel Planning
Project Coordinator
Quality Assurance
Recruitment Assistant
Appointment Setter
Transcription
Research

Customer Service and Admin Support

Customer Support
Tech Support
Social Media Moderation
Phone Support
Email Support
Content Moderation
Community Forum Moderation

English Skills

Speaking
Translation
Tutoring Teaching
Writing

Finance and Management (Virtual Accountants)

Financial Forecasting
Financial Analysis
Business Plans
Bookkeeping
Accounting
Strategic Planning
Payroll
Inventory Management
Financial Management
Tax Preparation
Xero
Quickbooks
Investment Researching

Graphics and Multimedia

Graphics Editing
Logo Design
Print Design
Web page Design
Video Editing
Shirt Design
Recording Audio

Marketing and Sales

Classified Ads Marketing
Affiliate Marketing
SEO
SEM
Sales Representative
Mobile Marketing
Lead Generation
Email Marketing
Direct Mail Marketing
Twitter Marketing
Facebook Marketing
Instagram Marketing
YouTube Marketing
Social Media Marketing

Professional Services

Medical Services

Writing

Ghost Writing
Technical Writing
Blogging
Copywriting
Creative Writing
Editing Proofreading
Web Content Writing

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