I have been in BPO industry for almost 9 years. I am excellent in providing customer service since I've been working in this position for 6 years before I got promoted last 2016 as real time analyst under workforce department. In addition, I have a type A personality. I always have a positive outlook in life. I used to take things lightly. I can also easily mingle with people around me. I love accepting challenges and push myself to my limits.