I can say that I'm still new to freelancing Industry, but, with my knowledge & skills that are also applicable on the positions I'm applying for, I'm confident that I am able to provide successful resolution to your needs. I used to work in a BPO setting for almost 3 years. I handled Telco accounts under the positions of Customer service Representative for Billing, Technical, Sales, and Retention. I consider myself expert when it comes to dealing with different types of customers. I can easily cope with the new environment & different tasks given. I can try to showcase my skills in many kinds of virtual jobs.