I'm a down to earth person who loves coffee and nature. And I have over 15 years of professional work experience, with a nine-year career base established in the BPO industry, in both offline and online work. I have successfully managed administrative, inbound and outbound calls. I also have the privileged to work as a Virtual Assistant three years ago to an online insurance company based in Australia called Elysium Wealth. My experience includes research, data entry, business development & management, construction, consulting, recruitment, organization, training & coaching, marketing and product promotion.