Technical Support Representative

Expected Salary:
$450.00/month
Employment Type:
Full Time
Facebook Connected
Public ID Verified

Basic Information

Age
23
Gender
Female
Contact Number
Member Since
August, 2019
Education
Bachelors Degree
Experience
3

Top Skills

Tech Support

Speaking

Customer Support

Summary

I have been working as a Technical Support Representative for 3 years and 4 months at 1&1 IONOS and during that time, I have developed impeccable phone manners and an ability to politely deal with disgruntled customers worldwide.

Duties at my previous company included making 40 calls a day to businesses and private individuals in order to resolve their issues and solicit sales for goods and services. Other duties include billing and helping customers setting up their payment method. My experience at 1&1 IONOS helped me improve my organizational skills and has provided me with extensive knowledge of how to upsell services to potential clients

Skill Rating

Admin & Office (Virtual Assistant)

Research
Transcription
Travel Planning
Recruitment Assistant
Personal Assistant
Appointment Setter
Admin Assistant
Data Entry
Email Management
Event Planner
Human Resource Management
Project Coordinator
Quality Assurance

Advertising

Amazon Product Ads
Media Buys
Google AdWords
Facebook Ads
Bing Ads

Customer Service and Admin Support

Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Community Forum Moderation

English Skills

Writing
Translation
Speaking
Tutoring Teaching

Finance and Management (Virtual Accountants)

Investment Researching
Quickbooks
Tax Preparation
Strategic Planning
Payroll
Inventory Management
Financial Management
Financial Forecasting
Financial Analysis
Business Plans
Bookkeeping
Accounting

Marketing and Sales

Facebook Marketing
SEM
Sales Representative
Mobile Marketing
Lead Generation
Email Marketing
Direct Mail Marketing
Affiliate Marketing
Classified Ads Marketing
Social Media Marketing
SEO

Software Development / Programming

Desktop Applications

Web Development

Wordpress Development
Mysql

Webmaster

Google analytics
Wordpress
Content Management

Writing

Editing Proofreading
Creative Writing

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