IT Technical Support / Virtual Assistant

Expected Salary:
Negotiable
Employment Type:
Part Time
Facebook Connected
Public ID Verified

Basic Information

Age
27
Gender
Female
Contact Number
Member Since
August, 2019
Education
Bachelors Degree
Experience
5 years

Top Skills

Personal Assistant

Tech Support

Email Support

Summary

Graduated Bachelor of Science in Information Technology. Worked for 5 years in the IT field as technical support. Proficient in Microsoft Office Applications. Hardware and Software Troubleshooting. Helpdesk support to end-users thru hands-on, phone or email. Installation of standard OS and software (Office 365, SAP, Adobe software, Anti-virus, the app needed by users) to computers and other requested software needed on the business (latest web browsers, government standalone software, Skype, AutoCAD, Photoshop, Teamviewer); Set up of desktop, laptop, printer/scanner connection, monitor, projector and other IT peripherals; accessing computers remotely to help address user issues using Windows remote desktop and Teamviewer; Maintaining and handles the servers (active directory and terminal servers), local domains, and workstations; Creating licensed office 365 email accounts.

Skill Rating

Admin & Office (Virtual Assistant)

Admin Assistant
Personal Assistant
Appointment Setter
Quality Assurance
Project Coordinator
Human Resource Management
Event Planner
Email Management
Data Entry
Recruitment Assistant
Travel Planning
Transcription
Research

Customer Service and Admin Support

Tech Support
Social Media Moderation
Phone Support
Email Support
Customer Support
Content Moderation
Community Forum Moderation

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