Need Inbound Call Center Trainer

$tbd / Per Month
Full Time
Jan 11, 2021

Job Overview

Lookig for a mature and responsible individual that has call center experience in training reps for the phones. Needs to have 3+ years experience in this. Trainer will receiver a monthly bonus if he/she has perfect attendance. You would be responsible for training all newbie reps and preparing them for the phones and also you would be responsible for pulling reps once per month in different groups to refresh them and update them to make sure they are following any new procedures that were put into place. To start out on this job you would need to be on the phones working for one week so as you know and fully understand how the process works for the reps. You cannot teach what you have not done and each call center does things differently. Also, on days you are not training you will be on the phones handling inbound calls and during these times you are drawing hrly plus commissipns. We pay weekly except for commissions those are paid out on first pay day of the following month since we have to pay the commissions for the whole month. This is a 40 hour week position. Monday thru Friday 8am til 4pm EST. Do Not apply if oyu do not meet the requirements. Also, must have Win10, fast internet, noise cancelling headset and be able to plug into router from computer. NO Wifi. If interested please reach out to me for skype interview and let me know you are applying for call center inbound training position or else I will not interview you. NO AGENCIES!  mY SKYPE IS  shoppingcartelitecoo

Skills Required

  • Project Coordinator
  • Quality Assurance
  • Speaking
  • Writing
  • Customer Support
  • Phone Support

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