Airbnb Virtual Administrator/Data Entry/Customer Service

$400 - 400 / Per Month
Full Time
Mar 30, 2021

Job Overview

I'm looking for someone to virtually manage my vacation rentals. You would be responsible for all guest communication.  You would own all aspects of the guest experience but primary duties would be messaging, responding to guest calls and coordinating with cleaners and maintenance.  You would also review all guests and take the lead in filing any damage claims or anything else with Airbnb.  Over time we could transition to building listings and managing pricing as well.  

I would probably start you off with one home and we can proceed from there.  I would expect you to be experienced in Airbnb specifically and vacation rental management as well.

Required Qualifications:

Experience as a vacation rental host

Experience using Airbnb as a host

Fluent in English

Experience with Data Entry 

Experience with Customer Service 

Preferred Qualifications:

Ability to provide 24/7 coverage through a team

You are experienced in virtually managing rentals in another state

You are experienced in listing optimization, pricing software etc.

You are experienced with VRBO, />

About me:  

I operate vacation rentals in Missouri, Iowa, Nebraska, Kentucky, Oklahoma and Kansas. I currently operate 57 vacation rentals and I'm growing quickly. I've been operating Airbnb's for 3 years now but I really started adding properties during the past few months growing from 20 to around 50 over a 3 month span.  Ideally I would like to have one person who eventually works for me full time managing all of my properties as we grow.

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Event Planner
  • Human Resource Management
  • Project Coordinator
  • Quality Assurance
  • Research
  • Speaking
  • Writing
  • Copywriting
  • Classified Ads Marketing
  • Email Marketing
  • Lead Generation
  • Social Media Marketing
  • Graphics Editing
  • Accounting
  • Bookkeeping
  • Financial Forecasting
  • Inventory Management
  • Strategic Planning
  • Customer Support
  • Phone Support
  • Social Media Moderation
  • Tech Support
  • Personal Assistant
  • Facebook Marketing
  • Instagram Marketing
  • Craigslist Marketing
  • YouTube Marketing

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