Sales and Customer Support

$500 - 800 / Per Month
Full Time
Apr 13, 2021

Job Overview

General Job Description

  • Prospect for new clients on a daily basis from various lead sources

  • Respond to inbound leads from all internet lead sources, sign calls, and etc.

  • Schedule appointments for Listing and Buyer Specialists

  • Input/manage client & lead databases

  • Conduct lead follow up & nurture leads until appointments are set


Hours  Available shifts 

  • 8am-4pm EST (New York Time Zone)

  • 3:30pm-9pm EST part time  (New York Time Zone)


Shift Change-   There will be a 30-minute shift change briefing between the first and second shifts where you will go over what was completed during the shift and if any callbacks were scheduled during the first shift that will take place on the second shift.



Job Specific Skills & Traits

  • Communicates effectively with peers, superiors, customers, and vendors in written and verbal form.

  • Practices memorize and internalize scripts.

  • Ability to block out distractions and listen intently to the conversation that is occurring.

  • Creates a sense of comfort and familiarity through their ability to build rapport.

  • Excellent organizational and time management skills.

  • Organized, systematic, and detail-oriented.

  • Results-oriented and high achiever.

  • Basic understanding of computers and navigating the Internet.

  • Excellent organizational and time management skills.

  • Career development and training focused.

  • Confident telephone voice/ must be fluent in English

Key Activities & Duties

    • Set weekly goals

    • Track all key business activities.

    • Measure conversion ratios and meet performance benchmarks.

    • Set up an “Ideal Week” that blocks time for activities designed to reach goals.

    • Attend training and establish daily role-play partners.

    • Willing to be held accountable for goals & results.

    • Call past clients and your sphere of influence to ask for referrals.

    • Manage contact database system.

    • Manage 50+ new leads each week & work existing leads to convert into buying/listing appointments.

    • Practice, memorize, and internalize scripts at least 1-2 hours /week.

    • Prospect for new clients on a daily basis 1-2 hrs/day.

    • Do 5-10 hours of lead follow-up per week.

    • Make 50 to 100 contacts per week calling on:

    • Expired Listings

    • FSBOs

    • Center of Influence

    • Past Clients

    • Just Listed & Just Solds

Skills Required

  • Research
  • Speaking
  • Translation
  • Writing
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Real Estate Services
  • Appointment Setter
  • Personal Assistant
  • Recruitment Assistant
  • Facebook Marketing

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