Virtual Assistant / Customer Service & Support

Part Time
Dec 14, 2017

Job Overview

Part time Virtual Assistant required for a cleaning business in Byron Bay & Gold Coast, NSW.

Hi, we are a team of three lovely ladies based in Australia, all working from home, managing Byron & Beyond Cleaning Services. We have 20 cleaners and clean around 200 homes and businesses each week. We are looking for a superstar VA to join our team to cover the phones and emails over the weekend.

- Saturday & Sunday 9am-5pm (Sydney Australia time). With 1 hour lunch break
- 1 week day per week (day and time negotiable)
- Total 20 hours per week to begin with, with the potential for more to increase to full time.

Must have:
- Fluent spoken and written English
- Super fast internet connection for answering the phones on Saturday and Sunday
- Successful applicant will perform a large range of tasks
- Must have a 'can-do' attitude
- Be very tech savvy and have a willingness to learn all of our systems. We can teach you a lot if you are a quick learner and have the right attitude.

- Personal Virtual Assistant
- Customer service/support
- Good phone manner
- Data entry

Desirable skills:
- Sales and Marketing
- Social Media
- Copywriting.

Salary paid weekly on a Tuesday evening.

We started operating in 2013 and are always innovating and working out new ways to improve and grow. We are currently expanding our business and looking for someone keen to be a part of our team. If you are looking for a long term position, with opportinities for career progression, with a team of supportive women, this is the job for you.

  • Holly owns the business and works any/all hours. Entreprenur. Oversees the business. Always working on other business ideas and ways to improve Byron & Beyond Cleaning. Holly believes strongly in looking after employees and contractors and making sure that everyone is happy and supported.

  • Eveliina works from home on Monday & Tuesday. Has 2 kids. Loves yoga and vegan food. New to Administration since starting with Byron Beyond Cleaning one year ago.

  • Jade works from home on Wednesday to Friday. Husband from Lombok, Indonesia. Has one son. Loves Zumba workout classes and accounting. Experienced administrator.

Skills Required

  • Speaking
  • Writing
  • Copywriting
  • Email Marketing
  • Customer Support
  • Email Support
  • Phone Support
  • Personal Assistant
  • Recruitment Assistant

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