If you are AMAZING at customer service (and phone sales) and love a fun, collaborative, engaging workday, helping people with amazing health supplements that are transforming their lives, let’s talk!
Peak Biome is experiencing rapid growth and we’re expanding our customer support phone sales team. We’re looking for people with a minimum of 1-year phone sales and customer support experience, although preferably more.
This is a full-time, remote position.
About the Role
In this role you’ll be the voice of our brand. You’ll interact with customers through both customer service functions (like answering questions and refunding orders) but also in a sales role (ie: turning questions into sales, saving sales, and improving average order value for those who order).
You’ll also be performing outbound calls, including welcome calls, promotional calls and helping troubleshoot ordering issues with customers who tried ordering but couldn’t.
We’re looking for people who are driven to succeed but who will also create a positive experience with each of our customers. You should be able to accurately and efficiently address customer needs, yet also improve phone sales to drive additional revenue.
Here are a few MUST HAVE personal qualities we’re looking for...
Plus a few working qualities…
You have great Internet reliability and can pass a speed test (must pass to be offered employment)
You have a quiet and private place to work
You can work in a timezone (9-6 EST)
If you’re reading that and thinking “wow, that sounds exactly like me!” we would love to hear from you. If it doesn’t, no worries! We’re only seeking candidates who will immediately fit into our company and culture.
**If you’d like to apply, please send an email to and with the subject line “I’m your next Phone Sales Superstar”.**
**In your email please include**
1. Resume (including references)
2. Do you have sales experience? (If yes, what products/services have you had the most success selling? And what were your results?)
3. At least 3 reasons you believe we should hire you.
4. IMPORTANT: A 1-2-minute audio recording (via Vocaroo) with you telling us something personal about yourself so we can get to know you.
In other words, sell us on why you’ll be a total rockstar in this role! :)