Remote - Australian Business Hours
Our business is focused on solving water network challenges through the correct application of technology, and innovation.
Our solutions address the challenges faced by water utilities around Australia and New Zealand, and we take great pride in delivering to an impeccable standard and exceeding performance measures.
Our commitment to quality, health and safety, and the environment is genuine and guides the way we operate.
Due to our business growth, we are seeking a motivated and skilled professional who can partner with our internal teams and customers to deliver high quality projects.
What We Are Looking For
An expert with comprehensive knowledge of water networks and their daily operation to understand the context of our daily work
Demonstrated experience in using various computer applications we regularly use including Google Workspaces (formerly GSuite), Airtable, Xero, and ArcGIS (or a willingness to learn)
Proficient in the use of GIS tools, including the ArcGIS/Esri suite of tools, to enable interaction between field teams and customers for reporting purposes
A demonstrated understanding of leak detection and water loss management strategies is advantageous and will be beneficial for the successful candidate
Experience in working for small, fast-moving companies and getting things right first time -- a bonus if experienced in working with remote teams!
Motivated, engaged and willing to solve problems collaboratively with team members and customers
Experience with intelligent water IoT devices desirable or a willingness to learn and understand how these technologies are deployed in water networks and how we can leverage the data these provide
A remote troubleshooting resource for teams in the field, including development of work plans, remote support with GIS feedback, etc.
Experience in liaising with customer project managers
Someone to support business leaders with all aspects of our project delivery and client liaison to assist business growth
A strong understanding of documentation, including experience with HSQE (health and safety, quality and environmental) management plans and systems and their importance to the business
What You Will Do
Track existing contract progress and update our project management tool (Airtable) on a regular basis and provide updates to management
Assist with new project set up, including Electronic Folder set up, HSQE documentation, budgeting and liaison with stakeholders
Send daily CSV files to customers from GIS tools, ensuring these are timely and accurate (instructional video provided on how to do this).
Monthly reporting for customers on contract performance, results and specific issues encountered in Water Supply Zones (WSZs) or on Projects
Create PDF maps for printing by the local team of upcoming WSZs (instructional video provided on how to do this)
Research and provide full information on call-out leaks provided to us by customers (water utility), this includes use of customer GIS, Google Maps, Google Streetview etc.
Ensure appropriate HSQE system implementation and compliance during field works, by liaising with field teams
Assisting the Client Development team with new opportunity identification, project feasibility, solution development and project budgeting during the sale process
Project management and customer liaison, with a focus on adhering to high levels of customer service to both our customers and the general public.
What You Will Get
The benefits that come with working in a small and flexible environment
Access to the latest technology (both for doing your job and solving our customer's water challenges)
A gratifying role where you can contribute to solving real-world problems each day
Opportunity to grow your career with the business, take on more responsibility and be rewarded for success.
Competitive compensation that recognises your experience, plus allowances for remote items such as equipment, materials and high-speed internet connection
When borders open up, we will fly you to Australia to meet the team and learn more about us!
If you are looking for a change, want to undertake more meaningful work, and enjoy the flexibility and benefits that come with working remotely for a small team - please apply today.