Customer Service Representatives

$$300 - 500 / Per Month
Full Time
Aug 11, 2021

Job Overview

We are looking for a 100+ CSR applicants here in Cebu both onsite and homebased. We also have a data entry positions available.





Customer Care Specialist - you will deliver support to the customers and clients of the world's biggest and best brands. You will also be responsible for:

* Answering incoming calls form customers

* Resolving customer inquiries/request

* Developing and maintaining accurate files

* Ensuring customer request are handled in an appropriate and timely manner

* Utilize various client-based tools and applications for customer management and servicing

* Provide cutting-edge service in a friendly, confident and knowledgeable manner



Basic Qualifications:

* At least secon year college level, at least 6 months BPO experience. Applicant with no experience are welcome to apply

* Good English communication skills

* Working knowledge on computers

* Good customer service, multi-tasking and problem-solving skills

* Willing to work in shifting schedule

* Willing to work onsite



For WFH Setup

Must have HD monitor (atleast 60hz) windows, Windows 10 OS/Intel I5 or up

Must have at least 8GB RAM

Noise Cancelling Headset

Stable Internet connection with at least 25MBPS postpaid (must provide screenshot of the speed)

 

Skills Required

  • Speaking
  • Writing
  • Community Forum Moderation
  • Content Moderation
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Tech Support

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