We are Hiring!
Position: Sales Voice Agent
Starting Pay rate: $4.38/hour
As a Sales Agent, you will be a part of our a dynamic and collaborative team providing an amazing customer experience and generating new sales and sign-ups in a fast-paced, fast-growth environment.
Must have a flexible schedule and be able to work nights & weekends.
Potential candidates should be excited to shake up a stale industry by providing personalized and helpful support to potential new users interested in leaving their current phone carrier and joining Wing.
As a Sales Agent, you will be on the front lines of new customer signs up and tasked with educating users on the Wing product and offerings. Applicants should be quick-learners, have a super friendly personality, be sales-driven and able to communicate technical terms and services in a simple, helpful way with speed.
1. Responds to leads/customers via various internal customer relationship management tools - chat/call
2. Communicates directly with a large number of prospective users each day to answer all questions and effectively educate them on Wing’s products and services to land a sale.
3. Learns internal functions to be able to handle key user needs.
4. Meets overall performance metrics and standards set by the management team
5. Perform related work as required
-Customer Service Experience
- At least two years experience working in a call center environment preferably in Telecom Industry and Sales Department
- Excellent written and verbal communication skills (English)
- Comfortable learning new software and computer systems
- Understands and knows how to use common customer service and information management platforms such as Zendesk, Intercom, Avoxi, Notion (Preferable)
- Adaptive with the ability to multitask
- Strong organizational and time management skills
- Fast and reliable computer and internet connection
- Flexible schedule; able to work evenings and weekends
How to Apply:
Send us your updated CV and short audio recording of yourself(brief introduction of your past experience with Sales preferably in telco industry)