This is a full-time, home-based position. (Please read the entire ad)
If you are AMAZING at customer support and love a fun, collaborative, engaging workday helping people with amazing supplements that are transforming their life, let’s talk!
Peak Biome is experiencing rapid growth and we’re expanding our customer service team. We’re looking for people with a minimum of 1-year customer service experience.
Here are a few MUST HAVE qualities we’re looking for...
Can think independently and solve problems quickly
Is organized and a fast learner
Is articulate in English
Loves to interact with people
Has great attention to detail
Can learn to solve problems on their own with limited help
Can multi-task and operate more than one customer service program at a time
Can follow directions and stick to the procedures/systems we have in place
IS NOT LAZY and can keep focused even while working from home
Can work weekends and/or nights
Having knowledge and experience with the tools below is a Plus:
Monthly rate: P25,000 (starting)
Work Schedule: US Hours
Minimum requirement for computer specs: i3 8th gen or i5 8th gen, 8GB RAM or more. You need to already have this type of computer specs before applying. We can't work with anyone whose computer has specs lower than the minimum specs mentioned.
You must own a noise-cancelling headset.
Internet connection: MUST BE STABLE for taking calls. MUST have a RELIABLE backup. (at least 10 mbps)
Must live in an area that has zero to minimum and rare power outages. MUST have a RELIABLE power source backup.
MUST HAVE NEUTRAL ENGLISH ACCENT.
If you’re reading that and thinking “wow, that sounds exactly like me!” I would love to hear from you.
If it doesn’t, no worries! We’re only seeking candidates who will immediately fit into our company and culture.
**If you’d like to apply, please send the subject line : “I'm your next CS Rockstar!”.**
(DO NOT reply here on Onlinejobs)
**In your email, please include**
1. Resume (including references - manager, supervisor, or team lead)
2. IMPORTANT: A 1-2-minute audio recording (via Vocaroo) with you telling us something personal (not work-related) about yourself so we can get to know you. In the recording, please say "Hi, Peak Biome!" (pronounced as peek bai·owm) and tell us something personal about you.
3. Screenshot of your computer's specs.
4. Link to your internet connection's result. (NOT SCREENSHOT)
***Failure to follow any instructions/steps above, your application will be automatically disqualified***