Admin Operation Assistant

$800 - 1200 / Per Month
Full Time
Jan 10, 2022

Job Overview

The Wanderful is a DTC brand offering premium products and accessories designed for Camper Van conversions. Our customers are outdoor enthusiasts who enjoy traveling by road.

We are a small team looking for an outstanding Admin Operation Assistant with well-rounded skills to help us grow our e-commerce store.

Our ideal candidate has experience in ecommerce and offers excellent Customer Service.

 

Duties Include: 


  • Order management & fulfillment

  • Research & data entry

  • Customer service (email, chat, comments)

  • Analytics & reporting

     

Apps & Tools:

Our ideal candidate will be familiar with various tools such as:


  • Shopify

  • ActiveCampaign

  • Google Analytics

  • Slack

  • Google Docs & Google Drive

  • Dropbox

     

Qualities needed to be successful:


  • Excellent spoken / written English

  • Experience working in ecommerce

  • Courteous and compassionate customer service

  • Problem-solving ability

  • Trustworthy and reliable

     

Working Hours

To ensure we can work together as a team, your working hours will need to include a slight overlap with our Canadian team each day. For the first month we ask that your hours align with ours to ensure the best possible training, and then we are flexible to accomodate a better working schedule that suits everyones needs.


  • Timezone: CST

  • Canadian Team works hours: Monday-Friday 8:30am-4:30pm CST 

  • We are flexible to work out suitable working hours

Skills Required

  • Admin Assistant
  • Data Entry
  • Email Management
  • Research
  • Speaking
  • Writing
  • Customer Support
  • Email Support
  • Social Media Moderation

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