Ecommerce Sales Associate

$850 - 950 / Per Month
Full Time
Jan 13, 2022

Job Overview

Jo’s Gallery 2 LLC is a 20+ year established fine art gallery located in Detroit, Michigan, in the USA.

 

We are hiring a FULL TIME Ecommerce Sales Associate who enjoys working in a fast paced environment and loves the challenge of discovering what makes consumers “click”.

 

You will work on platforms/software (WEBFLOW, AMAZON, ETSY, WAYFAIR) to provide high quality sales to increase company growth and revenue.

You will be responsible for ecommerce/online sales from listing products and generating leads, to closing sales and fulfillment.

You will meet or exceed sales goals, with excellent customer service, and influence customers to buy products or services.

You must be friendly and persuasive, be able to understand the customer’s requirements in a short time and present solutions that meet their needs. You will also be patient and cool-tempered to deal with complaints.

Additionally, you will manage art orders, provide administrative support to ensure that sold products are shipped, and follow up with customers to confirm the successful arrival and good condition of sold pieces.

 

Duties & Responsibilities:

List, promote and sell products on all platforms to existing and prospective customers

Analyze the territory/market’s potential, track sales and status reports

Coordinate the sales process with team members and other departments

Maintain positive business and customer relationships

Troubleshoot customer orders, account statuses and relevant problems

Reach out to corporate leads through cold calling and emails

Accurately describe product features and benefits

Keep up to date with product information

Maintain in-stock on all platforms

Process returns of merchandise, update stock & pages

 

Skills & Requirements

Proven track record of surpassing sales quotas, preferably on our Website, Amazon, Etsy and Wayfair

Experienced professional with extensive knowledge of sales and customer service best practices.

Able to interpret sales metrics.

Skilled at web page development, Webflow, Foxycart, Orderdesk & Zapier

Skilled in dealing with complaints

Perform well in a team environment and have exceptional people skills.

Excellent communication and presentation skills

Very proficient in English

Patient and able to handle customer rejection

Ability to problem solve in a moderate to a fast-paced environment

Self-motivated, persistent personality & goal oriented.

Enthusiastic, outgoing , works well as a team and independently

Professional demeanor and excellent verbal, written communication, and organizational skills

Must be a self-starter with a strong commitment to achieving weekly company sales goals

MUST HAVE Amazon e-commerce retail experience

MUST HAVE experience using Adobe

Knowledge of Wordpress is a bonus.

Coding skills are a bonus

 

Working Hours : Eastern Standard Time

Salary payment dates: 2 payment periods per month.

Skills Required

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