***Please submit your resume and a voice recording of why you would be the best fit for the position.
***Please answer the Assessment that will be sent to your email, if you can't find it in your inbox you may check it in your spam folder.
***We will be able to review after all of the requirements have been submitted.
**Must be able to work within the hours of 12:30 AM- 9:30 AM Manila Time / Tue-Sat
A Virtual Assistant (VA) Team Leader leads, monitors, and supervises a team of Virtual Assistants to achieve goals that contribute to the growth of Yokly. You will be responsible for providing guidance, instruction, training, and leadership skills to inspire the team to perform at their optimum. You should create a team of VAs that works efficiently to ensure client satisfaction.
Managing and monitoring the day-to-day activities of each VA member
Motivating the team members to achieve organizational goals
Conducting training of team members to maximize their potential
Empowering team members with skills to improve their confidence, product knowledge, and communication skills
Managing each members’ attendance and schedule adherence
Conducting quarterly performance reviews
Proven experience in performing a leadership role
Proficiency with technology, especially computers, software applications, and phone systems
Ability to coach, train, and motivate employees and evaluate their performance
Analytical, efficient, and thorough
Strong interpersonal skills
Good English written and verbal communications skills
Amenable to work in graveyard shifts
With a stable internet connection
With power and internet backup