Opportunity to be part of a fast growing company that operates small hotels. We are looking to hire a well-spoken person to communicate with our guests over SMS, email, messaging, and on the phone. Plenty of room to advance and grow within the company.
-Answering guest questions on any of the mediums mentioned above -Walking guests through check-in procedures -Screening reservations based on our criteria -Responding to guest complaints and finding the appropriate solutions -5 hours of admin work per week during scheduled shifts
Required Skills: -Strong English skills- both verbal and written -Understanding of messaging platforms and VOIP- these will be provided -Polite and confident with a great deal of patience -Problem-solving attitude
Hours and compensation: $70 USD for full time (40 hours)- You may work on other work during your shift as long as you answer all our messages within 5 minutes and complete the 5 hours of admin work each week.
Technical requirements: -High-quality microphone to make VOIP calls- software will be provided -Fast and reliable internet connection
All applicants must complete the following screening questions. Applications without these questions will not be considered:
1. Follow the instructions in the "STAYD Hiring Verbal Test Instructions" at this link- Submit the link to you recording as the answer to this question.
2. Complete an online speed test at Please list your your results in this format: "Download speed = (insert number) mbps, Upload speed = (insert number) mbps"
3. Pretend that a customer named Mike sends you an SMS that says, "Do you have a pizza place you recommend in Jersey City, NJ (United States)"? Search online for an answer and type your response to the customer below, which would be sent by SMS.