Executive Assistant/Client Support

$4/hr and receive increases based on performance.)
Part Time
Sep 01, 2018

Job Overview

We’re a small team of top-level Virtual Assistants based from the Philippines providing administrative, marketing, designs and social media support to small business owners and entrepreneurs so that they can have more time to focus on growing their business.

We are looking for an Executive Assistant/Client Support who can support the needs of the clients with a strong background in customer service and can research potential clients for our business. Preferably, someone who is highly comfortable speaking with clients to discuss the services.

The candidate will serve as a liaison with a company's clients and members, developing relationships, providing guidance and advice and ensuring all of the clients's needs are being met.

- Researching and make follow up with potential clients/partnerships for our services.
- Send outbound messages (LinkedIn and Email) to make contact with our ideal clients/partnerships.
- Dealing with potential clients over the Skype video/audio calls, zoom, WhatsApp , google hangout or email to discuss our services and packages from our booking system
- Attends meetings with client to discuss updates, progress, evaluation results, immediate issues and action plans.
- Responding to client’s inquiries and issues promptly and professionally via FB page, email, zoom etc.
- Writing Blog Posts with direction from CEO.
- Social Media Posting FB and IG.
- Human Resource skills is a plus but not required.

- Excellent Communications Skills both written and oral (Native or Near native speakers)
- With at least 2 Years BPO Experience
- Excellent customer facing skills (B2B) is a MUST !!
- Effective at time management with high skills in multi-tasking
- Proactive and shows exceptional initiative
- Requires minimum supervision.
- Proactive and Team Player
- Strong administrative support skills

- Comfortable speaking, dealing and answering with potential clients.
- Must use Hubstaff software to track hours worked
- Must have a quality noise-cancelling headset
- Excellent English speaking and writing

You will be paid bi-weekly at a rate of $4/hour. (Starting at $4/hour and receive increases based on performance.)

If interested, please send the following:
1. Cover Letter
2. Resume
3. Voice Recording describing your work experience and why you would be a good fit for the position.

Send to: jobs at rrmvirtualsolutions dot com

Deadline for submission will be on Sept 15.

The Executive Assistant will be responsible for (but not limited to):
Assist CEO & COO with various tasks such as
• Inbox Email Management for CEO.
• Book Travel Accommodations for CEO.
• Schedule meetings and Facebook lives for CEO.
• Assist CEO & COO with backend documentation & research.
Customer Service
• Answering Customer Service Emails (HelpScout).
• Monitoring & responding to TVS Blog Comments.
• Responding to TVS Facebook Page Messages.
• Facebook Community Management.
• Provide billing support.
Outreach Management
• Researching potential partnerships.
• Follow up with potential partnerships.
• Managing established relationships.
Content Creation
• Writing Blog Posts with direction from CEO.
• Create email newsletters monthly and as needed.
• Manage FB & Instagram Pages.
Human Resource
Organise and conduct initial screen interviews
Advertising of jobs on various media and recruiting outlets
Answering any HR enquiries and giving relevant advice

Skills Required

  • Admin Assistant
  • Email Management
  • Human Resource Management
  • Project Coordinator
  • Research
  • Speaking
  • Writing
  • Blogging
  • Copywriting
  • Web Content Writing
  • Direct Mail Marketing
  • Email Marketing
  • Lead Generation
  • Sales Representative
  • Social Media Marketing
  • Content Management
  • Wordpress
  • Customer Support
  • Email Support
  • Phone Support
  • Social Media Moderation
  • Marketing Project Management
  • Appointment Setter
  • Personal Assistant
  • Recruitment Assistant

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